Author Topic: New Wisconsin DNR customer number system means convenience  (Read 6585 times)

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New Wisconsin DNR customer number system means convenience
« on: August 20, 2008, 11:22:02 AM »
New Wisconsin DNR customer number system means convenience
Part of ongoing online transformation of registration, record-keeping

MADISON – Future students and volunteer instructors of Department of Natural Resources recreational safety classes will benefit from a new customer identification system designed to create an all-purpose individual account covering classes, licenses and registrations.

DNR Warden Tim Lawhern, administrator of the agency’s Hunter Safety Education program, called the merger of the education program with the agency’s database of license purchases and recreational vehicle registrations a logical business move with real customer benefits.

“For the outdoors sports enthusiast, this new system is all about convenience and saving time,” Lawhern said. “Once the hunter or angler has his or her DNR Customer Identification Number, that same number – or account – can be used for all their courses, license purchases and registering their recreational vehicle.”

Work is under way to make this system accessible to all customers on the Internet, Lawhern added. “That means you can learn about a class, register for that class, buy your deer license or register your boat from the comforts of your home on your computer,” he said. The system will also allow printing of student recreational safety records at home. “There will be no need to go to a DNR Service Center to get a duplicate card. We hope to have these services phased in by the end of the year.”

First-time students of recreational safety classes will be required to get a DNR Customer Identification Number, which creates the individual’s account.

“As part of the new system, students will provide their customer ID numbers to the course instructor before the class is completed,” he said. “The instructor will use the customer ID numbers on the course roster when submitting the graduate list to the DNR for processing.

“This system ultimately will lead to students receiving upcoming class notices electronically, and the ability to duplicate personal recreational safety records at home without a stop at a DNR Service Center,” Lawhern said.

To get a DNR customer ID number, call 1-888-936-7463 between 7 a.m. and 10 p.m. or visit a DNR Service Center.

FOR MORE INFORMATION CONTACT: Tim Lawhern – (608) 266-1317
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